I pay a lot of overtime a whole lot of overtime.
I have several employees that make real close to what I make because of overtime. My salary guys that get the hours get compensated in bonus and paid time when we aren't working.
I've only had a few complaints about the amount of hours we work. My standard answer is " we work when our customers need us to work. " it's that simple to me . I'm willing to pay but if you aren't willing to work then find another job. I need people that want to work. No hard feelings that's just how it is.
Since I took on the philosophy that the gate is always open for anyone to leave I have seen a remarkable change in the quality of employees.
I don't want any unhappy people infecting my operation. Hard work by nature isn't easy good attitudes help everyone . Bad attitudes can hit the road. In willing to keep raising the pay until the balance is right but I have noticed that there are some folks that will never get enough and will always find fault ......I have zero time got them as I try to do quality efficient work and satisfy my customers.
Life is too short to put up with bitchers and moaners.